Shipping policy
Shipping & Delivery Policy
Order Processing Time
All orders are processed and prepared for shipping within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Rates & Delivery Estimates
We proudly offer shipping to customers across the United States.
- Standard Shipping: Estimated delivery time is 7 to 15 business days.
- Shipping Cost: Free / Standard rates applied at checkout.
Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Lost or Delayed Packages
We are not responsible for any delays caused by the destination customs clearance processes or courier service delays. If you haven't received your order within 20 business days of receiving your shipping confirmation email, please contact us at support.obsessionofficial@gmail.com with your name and order number, and we will look into it for you.